Privacy Policy
What we collect, what we don’t, and how to make us delete it.
This policy covers jellipopshop.com, operated by JENNZ LLC (“JelliPop”, “we”, “us”).
What we don’t do
Worth saying first, because most policies bury it. This site sets no cookies. There is no Google Analytics, no Meta pixel, no advertising tag and no session recording. Nothing here follows you to other websites, we do not build a profile of you, and we do not sell or share personal information for advertising.
We do count page views, using a privacy-preserving analytics service that works without cookies. It records which page was opened, the site you arrived from, your country, and whether you were on a phone or a computer. To tell one visit from another it derives a temporary fingerprint from the request, which is discarded daily and never stored against you. It is not tied to your name, your email or your order, it cannot follow you to another site, and none of it goes to an advertising network. We chose it over Google Analytics precisely because our products are made for children.
What your browser stores
Three things are kept in your browser’s local storage. They stay on your device, we can’t read them, and clearing your browser data removes them:
- your bag, so it survives a refresh;
- whether you’ve seen the opening animation recently;
- whether you’ve already been shown the email signup.
What we collect
When you order
Your name, email, shipping address, phone number and what you bought. We need these to take payment, ship the parcel and handle returns.
When you subscribe
Your email address, and nothing else.
When you email us
Whatever you write, and your email address, so we can reply.
Automatically
Our host keeps standard server logs — IP address, timestamp, page requested — for security and debugging. These are not used to identify or track individuals.
Card details
Payments run through Stripe. Your card number is entered on Stripe’s own checkout page and sent directly to them. We never see or store it. We receive confirmation that payment succeeded, the last four digits and the card brand. Stripe processes that data under its own privacy policy.
Who else sees your data
- Stripe — payment processing.
- Vercel — hosting and server logs, and the cookieless page-view counts described above.
- GENUS — our order and warehouse system, where your order is fulfilled.
- Postmark — sends your order and shipping emails.
- Shipping carriers — your delivery address, so they can deliver.
- Our email platform, if you subscribe — it stores your address so we can send the newsletter.
That is the complete list. We disclose personal information otherwise only where the law requires it.
Children’s privacy
Our products are designed to be worn by kids. This website, though, is meant to be used by adults: you must be 18 or older to place an order, and we ask people under 18 not to submit any personal information to us, including an email address.
We do not knowingly collect personal information from children under 13, as defined by the US Children’s Online Privacy Protection Act (COPPA). We have no account system, no comments, no reviews and no profile — the only ways to give us information at all are to place an order, subscribe, or email us.
If we learn that we hold personal information from a child under 13, we delete it promptly. If you are a parent or guardian and believe your child has given us information, email privacy@jellipopshop.com and we will delete it and confirm when it’s done. You do not need an account or an order number to ask.
Marketing email
We only email marketing to people who asked for it. Every one carries an unsubscribe link that works immediately, and we honour it without asking why. Order confirmations and shipping notices are not marketing — you get those because you bought something, and they stop when your order is complete.
How long we keep things
Order records are kept for as long as tax and accounting rules require, typically seven years. Subscriber emails are kept until you unsubscribe. Support emails are kept for two years. Server logs roll off within 30 days.
Your rights
Wherever you live, you can ask us to show you what we hold, correct it, delete it, or send you a copy. Email privacy@jellipopshop.com. We’ll respond within 30 days and we won’t charge you or treat you differently for asking.
If you are in California, the CCPA/CPRA gives you these rights explicitly, plus the right to opt out of sale or sharing of personal information. We don’t sell or share it, so there is nothing to opt out of — but the right stands and the same address reaches us.
Security
The site is served over HTTPS. Card data never touches our systems. Access to order data is limited to the people who need it to fulfil orders. No system is perfectly secure, and we won’t pretend otherwise — but there is no card data here to lose.
Changes
If we change this policy we’ll update the date at the bottom. If a change materially affects how we use your information, we’ll email subscribers rather than rely on you re-reading the page.
Contact
Privacy: privacy@jellipopshop.com
Everything else: hello@jellipopshop.com
JENNZ LLC, 21 West 38th St, 11th Floor, New York, NY 10018
Last updated October 23, 2026.